Customer Reviews: Read 105 more reviews...
 Highly Dissatisfied July 9, 2008
Unlike other folks with an unfavorable view, I didn't have any real problems installing the Olympus software and connecting the recorder to my laptop -- and this despite running an XP variant that produced a fail for some other reviewers. If this device will work at all for you, I suspect, the main trick is firstly to plug into the USB port and then run the software. Thereafter, if the software runs properly and you yourself are the least computer savvy, you'll work out the rest within a minute.
No, my problem is that the actual physical device interface and the instructions accompanying it are lacking. As others note, you don't get much in the way of a manual/instruction, and what you do get only covers running the recorder in conjunction with your PC -- as above -- and starts with the heading 'The feature of the Digital Wave Player.' In other words, it's rushed, ill-thought-through copy by somebody in China with imperfect English skills.
No big deal, maybe, because I could work that part out. What I couldn't get easily was the actual physical device. I work as a tech/science journalist and 18 months ago I picked up one of these things on the way to the airport and a trip to interview somebody. Once I'd got my boarding pass, I had fifteen minutes to play around with the recorder. The physical interface of a consumer device like this should be intuitive, especially when Olympus supplies no instructions on that side of things. Nevertheless, I struggled all that time just to set the time on the device. Then, I arrived at no explanation and/or got no results with the index function. Finally, although I could record sound and then stop the recording in tests, when I did my actual interview, I found afterwards that the device had simply turned off/failed to save after about thirty seconds into what would be a two-hour interview.
Fortunately, I also ran two tape cassette machines. But I've no explanation of why the device failed, how its index function works (or doesn't), and what exactly I did to set the time. Even if I'm an idiot -- and if I am, how come I got the USB connection, software and file downloading working immediately? -- a consumer device like this should be idiot-proof, especially when no instructions are supplied. Or maybe it wasn't just a matter of me and the interface design, but rather the unit I had was a lemon. Either way, Olympus gets a failing grade from me for this recorder.
 Olympus Digital Recorder March 24, 2008
I needed a small recorder for a specific job, and it lived up to my expectations. It's small, light weight and very easy to carry. I'm able to carry it with my camera in a small camera case. All that's needed are earphones! I'm pleased with my purchase.
 Software Stinks! January 21, 2008
The voice recorder works fine. It's the software that stinks! I have Windows XP and most of the time my system will not recognize this device. If I disconnect the voice recorder and then plug it back in my PC reboots itself. I've reinstalled the software and it makes no difference. I called Olympus and they were of no help! If so many users have this problem why can't they update their software??? I will never buy anything Olympus again!
Excellent Digital Recorder October 30, 2007
The Olympus VN-960PC is a great digital recorder with excellent clarity, battery usage, memory size, and ease of use. I highly recommend this if you're looking for a recorder. An additional great feature is the voice activated recording. You can leave the recorder anywhere and it will only record when noise or voices are present. You won't go wrong with this one. The software is also good if you don't have any audio editing software already.
 Couldn't have lived without it October 27, 2007
As a sports reporter, I relied heavily on this device. I upgraded from a much simpler recorder about 2 years ago, and I was very happy that I did.
Imagine trying to interview a coach between games during a basketball tournament. The fans are still cheering, the band is playing, buzzers are blasting and the announcer is shouting out the line-up for the next game. There I am squeezing between the TV boys and stretching to reach my Olympus close to the coach's mouth.
I can't really hear what he's saying while I'm there, but when I get home, I download the recording, plug in my earphones, and I can transcribe the interview word for word. I get perfect quotes, and I'm able to write award-winning stories thanks in part to those quotes.
The software isn't ideal, but it'll do. My editor bought one just like it on my recomendation, but she has some issues with her playback program.
All-in-all, great product for professionals and students alike.
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