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Panasonic RR-US380 Compact IC Digital Voice Recorder | 
enlarge | Brand: Panasonic Category: CE
This item is no longer available
Rating: 7 reviews
Media: Electronics Batteries: 2 Shipping Weight (lbs): 2 Dimensions (in): 7 x 4.2 x 2
MPN: RR-US380 Model: RR-US380 UPC: 037988252671 EAN: 0037988252671 ASIN: B0009EQGFK
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| Features:
| • | Records up to 16.5 hours in SP-mode for high-quality sound | | • | Includes USB cable and editing software | | • | Digital Voice Activated System saves valuable battery resources | | • | Less than five-inches tall and less than an inch deep | | • | Measures 1.38 x 3.938 x 0.938 inches (W x D x H) |
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| Editorial Reviews:
Product Description Panasonic's vision of the digital future is driven by the needs and aspirations of its business customers and millions of consumers around the world who use its products every day. The company shares their dream to live a fuller life by providing ways of working smarter and enjoying the rewards of technological advances.
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| Customer Reviews: Read 2 more reviews...
software hassles mean I'll never buy a Panasonic product again July 17, 2008 My experience exactly mirrors that of one of the other reviewers of this product. I lost the software for this recorder in a move, and cannot find any information on how to obtain new software on the Panasonic Web site. It is bad enough that I would have to buy it (On HPs site, for example, you can conveniently download the software for their electronic products for free), but I can't even find any information on how to buy it. The recorder I bought for $100 is now virtually useless to me. Never again.
worst software November 21, 2007 It is a nice recorder. the software is a nightmare. it makes a very simple thing easy. I bought it to record a lecture and burn to cd which is apparently an impossible task. Software is terrible. do not buy!
Recorder review October 4, 2007 2 out of 2 found this review helpful
This recorder is the perfect, light weight recorder with plenty of space to store hours of material. I have used it for both inividual interviews and focus group meetings and in each instance the recording was tremendous. The functionality of the device is simple and even without reading the instruction book I was able to figure out how to use it. Downloading to your computer is simple and takes very little time. I would encourage anyone looking for a quality digital device to consider this one as it is lightweight and durable. Batteries seem to go somewhat quickly so I might encouage people to consider rechargable batteries as an option to save some money long term. Ideal for people doing interviews for their dissertation or other research studies.
Quality recorder with a few weaknesses August 28, 2007 2 out of 2 found this review helpful
I have used my Panasonic RR-US380 for about 2 years and have been happy with the performance of this product. The quality of the audio is above average ( I tried about 8 different models) and compression of the sound file is very efficient. If you plan on using it for personal use it would be a good choice.
If you want to use it in a business setting I would not recommend it. The problem is the proprietary file types that Panasonic uses cannot be played with anything other then their software. You can convert to .wav but it's an extra step that shouldn't be needed. They do offer a player you can give to someone with the files but I've never been able to get it to work.
The other big problem is the access rights the software requires. It can not be used by multiple users on a single PC running Windows XP. It must be run by someone with administrator rights who installed it. If I install it and run it, and you have administrator rights, it still will not run correctly for you. If you don't have admin rights forget about it. So essentially only one person can use the software (and thus the Panasonic RR-US380) on each computer which causes a problem if you have shared computers. The software is powerful and easy to use but my business had to get rid of the Panasonic recorders for theses 2 reasons.
Great product, horrible support September 13, 2006 1 out of 2 found this review helpful
I've had my rr-us380 for almost a year and recently needed to reinstall the voice editing software. When I couldnt find the installer cd I assumed I'd be able to download from the panasonic site, after all the software would only really be useful to someone who had bought their hardware. After a frustrating amount of time looking for that I finally landed on an email form for support and sent an email asking how I could obtain the software. Actually, the form didn't give any feedback after hitting submit so I kind of assumed I had sent... Two days later I called their toll free number at 1-800-211-pana and spent a good half hour wending from parts to support to other departments through their jeckyl and jeeves like voice menu system (which doesnt "understand" operator or other or...). Support sent me to sales, sales disconnected me, then sales sent me to support. Finally Katy in sales broke the news to me: the part (for the software I can only use on the device I bought from them) is $25 plus shipping of $6... for something I had hoped I'd quickly download off their site. (Note that the "manual" is a single 11x16 page you -can- download free as a pdf. All I need here is the software installer.) That is really horrible service. They could have gotten me for the $25 particularly if I hadn't had to have -worked- so hard to find out it would cost me (and especially if it was a key for immediate download...) but having to work to find that I would have to pay for software media (the software I already own...) was really bad. Then there's the $6 "handling" fee that tells me I'll have to wait on some delivery service rather then downloading... grrrr.... That said I'll confess: this is great hardware. It's extremely convenient and the software (despite a -horrible- glitzy and unintuitive interface) it extremely usefull. I'm going to go now, and talk myself into buying an Olympus. But I'm not sure I'll succeed (they might still get their $31 filthy lucre from me).
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