Customer Reviews:
 Good Product, but Customer Service is a Joke September 27, 2007
11 out of 22 found this review helpful
Well I had originally purchased a 604, but it was defective and I returned it for a 605. I only had the 604 for 2 days before I returned it, but I purchased the cinema plug-in for it. I called Archo's sales and they said they could refund the charge if I purchased the plug-in for my new 605 Archo's, which I did while I was on the phone with the customer service rep. They sent me an email confirming the refund and said I should see it in about 2-3 days. After about 2 weeks I never saw the credit. I called them today and they told me that it was a mistake and they could not refund me the 19.99. I told them about the email and she said she already saw it, but told me too bad because the original rep made a mistake. They told me they will not refund a plug under any circumstances. I called Visa and disputed the charge. Visa made a judgment in my favor without me even filling out any paperwork while I was on the phone with them. That tells me they must have dealt with the company before because normally would want you to fill out a dispute form. I like my Archo's, but it upsets me to own a product knowing how they treat customers. Chad
 ARCHOS TECH SUPPORT (F)- NO STARS September 25, 2007
23 out of 34 found this review helpful
2 days and wont turn on. I was thinking of having it replaced until I spoke with the unhelpful and rude archos tech support manager!! specifically(Katy A #7920). Its amazing how people with no people skills attain these positions in customer service.
Amazon is giving me a refund. So no problem. However.
Dont buy the plugins unless you understand the NO REFUND TOO BAD POLICY!! Katy just laughs at you. She wont transfer you to her BOSS!!?
I think the company will be suprised when the chargeback clears. I know that Fry's stop selling these because of the horrible customer support. Lets hope Amazon does. ARCHOS GO UNDER
 Good Buy September 24, 2007
3 out of 4 found this review helpful
This is a great buy. Basically everything you can think of this thing has.
You can manage your files from the device, the pictures look great, and the dvr feature is awesome. The itouch doesnt have half of the features this has and its less expensive. Get it.
Archos 605wifi 160gb September 22, 2007
8 out of 10 found this review helpful
This is awesome. It can play everything and is sweet. They kinda jack you and make you buy the DVR and extra software add ons like the web browser and mpeg2 plugin, but if you have enough money to buy this thing that shouldn't be too big of a problem.
Anyway, highly reccommend this to anyone who has a job with downtime because it can easily keep you entertained.
 Writing from this device September 19, 2007
13 out of 13 found this review helpful
So far, so good. I'm writing this from my Archos 605, sitting in my living room. So far I've only been testing the web browser which I bought as soon as I got this running. The fact that I can write this right
on the device is pretty cool. The screen resolution is awesome. I'll write more later from the PC but so far I love it!
Ok. It's been a couple of weeks - and I still love this thing. Sitting in my easy chair writing this update from the 605 on my WiFi.
By far the greatest thing is the screen. At 800 pixels wide, you can see a full-width webpage - everything is perfectly legible. You can zoom in with a double-tap on the screen, but I mostly find that unnecessary. NYTimes, Google News, etc. - all look great. I was messing around with a colleague's iPhone the other day. The Archos screen kicks its butt.
Pictures and movies look great. Music is cool - support for cover art, etc.
Sound? My only major complaint. It's way too quiet. Even with my noise-reducing headphones on - I had a very difficult time hearing soft dialogue on video playback on an airplane. At home I can turn it up to full volume without hurting my ears at all - it's not even uncomfortable. As far as I can tell, there's nothing you can do to make it louder. It's one of the few disappointments I have had.
What else? I'll write more from a computer later this week. Although it's perfectly functional, it's still a pain to use this virtual keyboard. Still 4 out of 5 - I'd give it 4.5 if I could.
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