Customer Reviews:
 Replaced twice, still defective August 21, 2008
I bought one of these a few weeks ago. Loaded software, charged player, downloaded songs. After about 10 minutes of playing, screen went black, couldn't charge, it was just dead. Ordered a replacement. This time it played for maybe 15 minutes, and then the exact same thing happened. It is truly a piece of junk.
 Zen mp3 player August 17, 2008
This is a great product. We own two with different GB capacities and they both perform very well. They are easy to use and do not require converting files like with an ipod. Highly recomended!
 Amazing!! August 15, 2008
This is so much better than any ipod. The price is so much lower and the features so much better. My favorites are the microphone and the fm radio. With the microphone I can record old music from way back before CDs and get a great sounding mp3 out of it. I will never buy another brand.
Zen-great features, fantastic price! August 10, 2008
1 out of 1 found this review helpful
I purchased my Zen about a month ago and have been able to use it for movies and music. The sound quality, even with plain factory earphones, is awesome and the picture for movies is great considering it's a 2.5" screen. I was able to put 6 full length movies and about 200 songs on it for a business trip and there was still almost 2GB left. Amazon definitely has the best price on this product, and the best customer service. This is a fun little gadget and perfect for summer trips!
A little ZEN gem! August 9, 2008
I received my 8GB Zen Media Player about an hour ago. I immediately connected it to my computer and got on the Internet. I did N-O-T use the CD provided. My one-year-old Dell PC runs Vista. I went into my OverDrive program and synced an audiobook I have there. I then went into my Amazon Unbox program and synced a few videos from there. Finally, I went into my Windows Media Player 11 and synced over some music and old-time radio plays. When I went into the Zen, I found all of them. I also found some free audiobook excerpts from Audible and some free music. Now, I will be able to manage the ZEN's contents thru the Windows Media Player, etc. I plan to use an SD card to store videos in the future. I am glad that the "buttons" on this player are harder to push than the ones on my three-year-old ZEN Micro. Those cause changes if you just breathe on them! The new ZEN does require two-handed operation, however (one hand works for my iPod Nano and my ZEN Micro).
I still have the new ZEN connected to my computer to finish the charging process (it was a little over 50% charged when I received it). I registered this player at the Creative Internet site. I also checked to see if I have the latest firmware. I do. I should have checked the firmware at the beginning, however!
My experiences in a nutshell:
Creative devices: A-
Creative CD software: D-
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Two weeks later, I am still a very happy retiree with a gem of a new toy!
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