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| Brand: Zune
Category: CE
Buy New: $269.90
New (9) Used (6) Refurbished (1) from $212.74
Rating:  515 reviews
Sales Rank: 2833
Color: Black
Media: Electronics
Batteries Included: No
Display Size: 3.2
Shipping Weight (lbs): 0.3
Dimensions (in): 5.5 x 5.5 x 2.2
Warranty: 1 year warranty
MPN: HPA-00001
Model: HPA-00001
UPC: 882224519953
EAN: 0882224519953
ASIN: B000WG6XW6
Release Date: November 13, 2007
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Condition: BRAND NEW FACTORY SEALED - 80 GB BLACK ZUNE - SHIPS SAME OR NEXT DAY. THANK YOU :)
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| Customer Reviews:
 Great media player November 14, 2007
63 out of 78 found this review helpful
I got this device yesterday and I haven't been able to keep my hands off it. I was one of many people who made fun of the v1 zune but this device is a huge improvement.
The interface of the desktop software is very clean and easy to navigate. The software on the zune works really well. The Zune pad is a big surprise. I wasn't so sure when I saw pictures of it but this touch sensitive pad is great. It makes navigating your media very effortless.
Setting up and using wireless synching was incredibly easy too.
Now for the down side:
1. Getting help when using the desktop software could use a little "help".
2. Every once in a while there's some distortion on the headphones
3. Increasing the volume while playing video isn't as easy as it is for audio
Overall, this is a great device and it's going to be my buddy for a long time.
could be perfect but,........ November 14, 2007
10 out of 15 found this review helpful
I'm not going to give a big review, just a few thoughts: 1. Make it a little thicker to give more battery life (this will piss off lots of people for me saying this). 2.Give me a stinking EQ! Give me a choice of having it on or off to use wi-fi or not. I don't use this feature myself so omitting the eq makes me seem unimportant. Also, a few people are saying that after they updated their zunes (1st gen) they still had an eq - BUMMER!!! 3.Allow me to use other programs to sync music and video to the Zune (I own 4 Ipods and you can use 3rd party software even w/them - though it never seems to work well w/it - ZUNE would be PERFECT!!!) Not the best personal review but just a few issues I have .
Zune is cool! November 14, 2007
9 out of 16 found this review helpful
This is an awesome device! My local store only had two left when I went in this afternoon and I'm really happy I got it. It's interface is really pretty and I love how you can really make it you by personalizing it. It makes my 'other mp3 player' seem boring!
 DO NOT BUY - SOFTWARE HORRIBLE!! November 14, 2007
43 out of 263 found this review helpful
The Zune hardware is pretty good (because it's made by Toshiba), but the new software they make you put on your PC is an abomination. The new software is actually MUCH worse than the original software that came with the first Zunes. They have dumbed down the new software to the point that it's VERY crippled! They have removed many good features. The new software was supposed to be an upgrade, but it's a massive DOWNGRADE. This is so insulting to us customers, to give us something that is much worse than what we had.
The people on the Zune team are really horrible. They are incompetent in everything. They are terrible at creating software. They completely ignore the customers and what we want, even though we have told them many things that we want. The Zune is capable of many more software features, which the Zune team refuses to give us even after an entire year has passed and the competition is now far surpassing them. We the customers get no support from the Zune team. So be warned, if you buy a Zune, you will be abandoned. The Zune team is a joke, except it's not funny after you spent $250 on their machine. So I recommend do not ever buy a Zune because you'll get really terrible software and no support. I bought a Zune one year ago and in that time we have gotten nothing. We only got a couple of very minor updates that did not give us any new features whatsoever and made no noticeable difference.
The Zune is very poor in features compared to other premium mp3 players now. It just has basic abilities, and that is really not good enough anymore. The latest mp3 players from Apple, Samsung, and other companies have many more and better features than the Zune now.
I really hate the Zune team because they seem hell bent on denying us new firmware features for our Zunes. We keep pleading and they keep ignoring us. They won't even give us a measly clock on the Zune. And now they give us this new PC software which is massively worse and massively less functional than the original one. It is crippled. I can't stand it anymore. I am sorry I bought a Zune. I am sick of being ignored and given very bad service by the Zune team. I have had enough. I want out. I don't want anything more to do with Zune. I'll probably buy a Samsung YP-P2 because it has a lot of features I've wanted.
It seems like what Microsoft does is give us major products with huge problems and expect us to be the beta testers and suffer through it for a long time, and they generally take far too long to fix the problem, if ever. Here is a clue for Microsoft: you are supposed to thoroughly test your products and work out the bugs before you put them on the market. The customers are not supposed to be your beta testers. From now on I will not be inclined to buy Microsoft products and will look for alternatives.
Also, a suggestion for the Zune team: give people a freaking manual along with their software!!! Stop making people figure out everything on their own, or go searching for a manual online, or learn how to use the software from other people on the internet. Give people the dang manual up front so they can have all the info from the beginning. Don't make people hunt for information on how to use the software. That is so stupid! It's like you think it's cool not to give people manuals for your software. Not only should you give people manuals, but it would also be nice to give people visual tutorials to make things even easier. You know nothing about business or serving customers, obviously! The entire Zune team should be fired and replaced! Get some competent people in there for a change!
 Shiny and pretty letdown. November 13, 2007
23 out of 67 found this review helpful
After owning an ipod and having it die, I decided to go with something else.. And I found I rather liked the Zune I played with in the store. When I found that the second generation Zone was coming out, I waited and got my hands on one as soon as they came out.
First, it is quite pretty, and the glass screen is very nice. It is well-built, and has the potential to be a great music player. However the touchpad is tricky to use, even if you switch the touch function off and use it as buttons. It has four directions and a center select, but it is small and featureless. I find it difficult to scroll a lot without accidentally selecting, and vice-versa.
The required software is abysmal. It makes me long for iTunes. Again, it looks pretty, but is buggy and clunky. It frequently gives album art to the wrong files. I accidentlly deleted a playlist, but couldn't re-create it because it says it already exists, though it's not showing. If you have thousands of files, it is difficult to dig through them an manage them in any way. The search function is terrible, and you can't simply drag things from Windows Explorer into the software, which would have made things far easier. The software is slow and bloated; a lot of time is spent waiting as the computer hesitates because you clicked on something.
Anyway, with a fantastic screen and great audio, I like the player itself, other than the scroll button. But that, along with the terrible software, is just another example of the modern tendency to make things complicated and pretty, just for the sake of having it look pretty and be complicated, at the expense of usability. Because simple, easy-to-use lists aren't good enough; they need to be changed into icons and animations and other garbage to impede practicality.
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