Customer Reviews:
 Had to send it back December 15, 2007
8 out of 16 found this review helpful
Overall the device performed well, though I never got to put it through a long term test. After connecting to my PC, the device would sync about 25% of the time and simply shut down the other 75% of the time, requiring me to disconnect it and stick a paper-clip in the reset hole.
Didn't work out of the box December 13, 2007
5 out of 14 found this review helpful
Well - the theory is great, the practice is not. My Zen arrived "Dead on Arrival." Creative suggested I send it back to Amazon. The only saving grace of this entire experience was Creative's telephone support (free for 60 days) and Amazon's easy returns. Someone explain that to my daughter on her birthday today. . .
 Creative Zen December 11, 2007
1 out of 7 found this review helpful
Creative Zen 4 GB (Black)
Good product fast delivery very happy will shop again
Merry Christmas
So far so good! December 10, 2007
1 out of 1 found this review helpful
I just rec'd my zen last week and so far it has done all that I expected it to do. I have played music, videos and pictures on it and the sound quality (even with the cheap earphones) is great. I didn't rate it a 5 star only because I haven't used all the functions yet and because I have not had it very long.
I did update the firmware and it worked fine. Though, I did notice when I did it, that there are 2 versions of one of the software - one is for US and the other that is marked (Europe Only). I am guessing that if someone downloads and tries to install both versions there may be an issue (this may be the reason for some of the zen's freezing after updating), so make sure you download & install the correct version based on your location.
Great player, iPod killer December 10, 2007
7 out of 7 found this review helpful
I had been looking for a mp3 player for a while. I never bought into the hype of the iPod. This guy came out, so I figured for $119 it was a good deal. It has a radio which is nice when wathcing the TVs at the gym. You can't record radio content, but who really does that anyway? It has all kinds of preferences and ways to make it your own. You can set your own wallpaper (from any of your uploaded pictures) that shows in the background, a nice touch. You can change the order of your menus, or get rid of some alltogether if they cramp your style. It can store pictures, video (converted with proprietary program), music, data, a mircophone, contacts and a planner. It shows time and battery life at all times, except for pictures and video. The screen is very nice, big and clear. It takes a little getting used to but the navigation is pretty good. Navigation is cool because you can search by now playing, playlist, album, artist, genre, all tracks, recording (microphone), bookmarks, or DJ (album of the day, random play all, popularity, rarely heard, highly rated, yet to be rated). Once you are in one of those screens everything is listed alphabetically and it had a index you can jump to so you had have to scroll from the beginning, just jump to the letter on the right and you are where you want to be pretty quickly. It can show album art, which I haven't messed with too much. Currently it doesn't always match the righrt art to the right track, but that might be the way I uploaded my stuff. It has a SD slot, which I haven't used, but I know that anything I would have on a SD card, I would have to manage separately through the Memory Card menu. This is a feature that some have problem with since it essentially, separates the content on the SD card from the content on the player and they are not seemlessly merged for a single experience. Not a big deal to me, I haven't reached the limit of memory where I would need to add a card, maybe later. Sound quality is very good.
The only gripes I have about it are that it takes about 13 seconds to "boot up" and the screen is easily scratched. Don't get the Zen armband, it is useless. Get a ebay skin with armband instead for workouts. It is much more usable and comfortable to wear, not to mention only about $8 as opposed to ~$20. It is a little more biased to righthanded people with the navigation on the right and you can't "flip" it. Not a big deal though. All in all I think it beats the competition by a landslide.
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