Customer Reviews:
 I really like this, but... December 1, 2007
1 out of 1 found this review helpful
This player is awesome. Great sound quality, fair size for price (when I purchased it a year ago) and a lot of great features. Definitely a solid buy, and one I don't regret at all. I've owned this for a year at this point although I'm jones-ing for something with more storage (Zune 1 now that they're half price). I had one or two crashes/freezes over a year, but they're easy to solve by using the reset feature (very handy). The ability to add an FM card internally and easily replace the unit's battery are attractive and uncommon features.
However...
You must realize that this is not an iPod or a Zune. Meaning: you won't find a hailstorm of accessories for it. It does not support Audible audiobooks yet (if you're into that sort of thing, Audible claims they're working with TrekStor to provide support "soon"), and firmware and other functionality updates are few and far between. If you can live with that, this is an easy-to-use, high-quality device.
A note about the FM card: reception is OK when you're in an area where the signal is strong. If you must have FM, then go for it. Otherwise, I don't think it's work the price, being smaller than a dime and not very powerful.
 Great product, horrible costumer service November 30, 2007
1 out of 2 found this review helpful
The Vibez has plenty of space for music, excellent sound quality, is compatible with every operating system and every music-file format except for AAC, comes with great ear buds, includes a microphone and supports WMA DRM. Sexy, too.
But mine randomly stopped working (perhaps a hard-drive failure from the noises?) after 3 months, and despite my full description of the problem and the fact that the device had (up until a week or two ago) worked flawlessly since last August, Trekstor Support insists that they cannot rule out my device being defective. They have offered neither to repair nor replace my Vibez, and have pompously suggested that I contact the retailer I obtained it from, ie: Amazon.
Perhaps Amazon treats their customers better, but if not I see no reason to replace my Vibez with another Vibez instead of a device that comes with decent customer service.
 I don' like Vibez players at all. November 2, 2007
4 out of 8 found this review helpful
I own the 8GB player, not the 12GB, but I hate it so much I thought I'd let anyone considering this version know as well.
Normally, I really try and shy away from 1 star ratings, but this product I'm afraid warranted it. I have not had good luck with its reliability. A month into owning it, it stopped completing its start-up cycle. TrekStor was was fairly nice about having me return it for a replacement (tho they didn't send me pre-payed shipping labels like HP has). Now giving them the benefit of the doubt, it could have been a fluke and a bad unit. But immediately upon receiving the second one, it gives faulty "back cover removed" errors and shuts off. Since it's more than 90 days since I bought it from JR Electronics thru Amazon, they will not let me return it to them. So I payed for this one to be returned as well, and it hasn't completely died on me yet.
That said, here's how I rate the non-reliability issues:
Pros
-really elegant, snazzy look
-great drag-and-drop way of adding/removing songs; it appears as a USB disk.
-allegedly wide variety of supported formats
Cons
-rotating wheel control is sometimes cumbersome and redundant with other buttons that do the same thing
-player has trouble with .OGGs unless they are perfectly encoded; it's not that it won't play them--it plays them, then freezes up at the end of the song, and won't respond to anything until the battery has been removed *and then* the unit has been plugged into your USB port.
-other random freezeups too.
Mixed Review Like the Vibez Hit a Blender October 26, 2007
7 out of 8 found this review helpful
We purchased two of these about a month ago. We were mixed about returning them for our money back, however.
To be fair, first the pro's:
-nice DAP, handles the audio much better than the iAudio players
-drag & drop function
-limited shortcuts to certain functions (may also be considered a "Con",
since the functions that I would've like to shortcut to isn't a
possibility
-looks great (a "Con" too since the fingerprints immediately show up)
-replaceable batteries--important on trips to be able to have some charged
ones ready to go
-all kinds of bells and whistles on the interface, which can be a plus or
a minus (as it takes a few hikes on the system's tree to simply delete a
file).
-love the wallpaper options (or screensavers)--love Rush's "Fly By Night"
owl as wallpaper!
-love the Gapless and the ability to play FLAC! Yeah!
-thing will do Linux (a definite plus!) to Vista to Win98!
Cons:
-hard drive (which fail faster than flash drives)
-no decent cases to purchase (can't access the scroll wheel if used)
-playlist can't be modified, once saved (fixed IF you go to a certain
site update the bios (not Trekstor's site)
-saved Sessions sometimes corrupt other saved Sessions (a bug they
obviously won't be fixing) (fixed IF you go to a certain
site update the bios (not Trekstor's site)
-customer "care" just repeats the same advice (update the firmware--
problem: the item ships with the latest firmware, which they have never
updated in a year to address the obvious bugs; also their "care" doesn't
even have a unit available to work with when speaking to you!)
-unit rolls a bit on its curved back, which is a problem when you want to
work with the controls with one hand, while it is on its back
-scroll wheel drives me batty! it is way too sensitive, and the firmware
offers no way to adjust how fast the unit fast-forwards or reverses. If
one isn't careful, you just either restarted your song or bounced to the
next. When it is a 2 hour concert in length, egad! Getting back to the
place I was takes a while, and it won't FF in smaller increments, as it
will do on a smaller file. It seems to adjust what the FF increment is by
the size of the track---goody...
-I use a Logitech Wireless Music System connected to the item here.
Because the Vibez is curved on its back and because the headphone input
is on the bottom, my Music System doesn't quite fit on right. Also,
the USB input is right next to the audio output, so I have to take off
the Wireless System to hook up the USB (a small pain, but pain none-the-
less.) If you're interested in going almost wireless, your can find the
Logitech Wireless Music System here at Amazon:
"Logitech Wireless Music System" (a great system)
-if I hit a track to play, the player boots me to the main screen, and I
don't always wanna go there! (fixed IF you go to a certain
site update the bios (not Trekstor's site)
-one has to go through the complete tree just to get to some commonly-
used areas and to play a song
-Pro & Con is the fact that you can use Sessions like you'd use the
iAudio playlist function to add/remove songs. I have never owned any
other than these two players, so if other players' interfaces are like
the Vibez, egad! iAudio's=add track to playlist, remove track from list,
delete song. Simple and Voila! This one is a pain, especially when the
player kindly corrupts the session. (fixed IF you go to a certain
site update the bios (not Trekstor's site)
-I am not sure that the volume is on French (it goes as high as 30- so
can someone clue me in?) I have reset it twice now. On some tracks, I
need to get the volume raised a tad more (some audible books) and can't.
-I've moved my books and talk radio shows to my iAudio (which makes me
mad that I had to) and use the Vibez solely for my music. I am shocked
that I have already run out of room though...
-we've had a few episodes where the units have just shut themselves off
for no apparent reason. Then a reformat, upon rebooting them--wonderful
-if Trekstor hasn't come out with bug fixes after more than a year of
this model being out, they will not be doing so. As most electronic
companies, they just don't care to do so. (fixed IF you go to a certain
site update the bios (not Trekstor's site, but Trekstor has finally used
one of this certain site's BIOS updates, so get it!)
Here's a bug the their "care" doesn't seem to be aware of, and possibly has someone wondering what in the world...? I have also figured out its work-a-round.
When saving a playlist, if you have set your player to "repeat", the player never finishes saving the list. Sadly, you'll have to pull your battery! After you do, set the player to NOT repeat! When it is saving your list, it is trying to loop it in a repeating pattern (duh). After you have saved your list, you can stick it back to repeat, if you like. The default is to NOT repeat. Sadly, though not surprisingly, "care" didn't figure this out, when I called (nope, "update the firmware, Ma'am"). ***(fixed IF you go to a certain
site update the bios (not Trekstor's site)***
J&R on this site had this item for $189 (great price), but no one anywhere has them in stock. I am sure that we grabbed J&R's last two (sorry).
Can't comment on the FM (except that it comes separate). I didn't purchase it, as FM barely will come in my home.
Perfect September 26, 2007
2 out of 2 found this review helpful
This is a fantastic product is the perfect size shape looks great. The battery lasts forever. I have been really pleased with this MP3 Player.
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