Customer Reviews:
| Showing reviews 6-10 of 10 | | « PREV | | |
 stay away July 28, 2008
3 out of 4 found this review helpful
I cant believe how stupid the design is for this player- you cannot create and organise your music into custom folders- its just lumps all the tracks together, and then gives you the option to sort by album, artist and genre, as found on the individual tracks of the mp3. so if your tracks dont have that info, you are pretty much stuck with a huge mess. This feature or lack of a feature is a deal breaker- Im definitely returning this product right away.
One of the frequently asked questions is "my music isnt playing in the correct order"- do you know what their answer is- prefix all your tracks with 001, 002, 003 etc- COME ON!!!! you cant be serious????
the software has an update facility, but it doesnt matter what you do, the software cannot pick up your player- I mean you are transferring files, and the brilliant piece of software tells you that no devices are connected.
Good luck if you hope to get any support from philips, they are completely incompetent- they dont answer your emails and the site bombs out all the time.
The player can only be charged via the USB port of your pc, so if you are going camping or somewhere where there is no access to a pc you can only listen for the 8 hours or however long your battery lasts, unless you purchase a separate USB charger.
apart from that, its good looking, small, the screen quality is pretty good, the sound is good, it has a radio, and does support videos-although it only supports WMA video files that need to be converted to its own format with a little utility program found on the installation cd.
 Philips Go Gear MP3 player July 21, 2008
Pros: Generally nice, very small, lightweight, good sound quality, when I used Sony headphones (not headphones supplied with this player) or in the car with cassette adapter. The sound frequency range feels even better then specified (80 - 18000). No problems with bass. Multilingual support.
Contras: Low battery life. It is specified up to 12 hours, but actually, only 1/4 capacity left after 4 hours. May be because of hot and humid weather. Also cannot create play lists or folders. The songs are searchable by album, artist or genre.
So I changed it to Sony, which allows search by play lists or folders, has 33 hours battery life (not tested yet), and sound frequency range 20hz-20000hz.
It is almost the same size, but march heavier, probably because it uses Li- ion battery, not Li- ion polymer, like Philips.
 Dont buy!!! July 5, 2008
The player looks good, well made, good size. But its MAJOR DOWNFALL, you can not make playlist!!! So it will put all hundreds of your songs in one giant playlist. You can not create sub folders or anything. I called customer service and they basically said I was SOL. Im going to try to return this to the store I bought it from.
What customer service July 3, 2008
1 out of 4 found this review helpful
Great packaging ease of use.
But....
If you have problem installing it the first time good luck with customer service they knew about the product just as much as any one out there on the streets. I called them 3 times and all 3 times they said that i did not charge the unit even though it had been charging overnight for 2 days. I finally gave up with them and called a friend of mine who knew a bit about computers and MP3 players and got it to work for me.
 Everything I wanted. June 12, 2008
8 out of 8 found this review helpful
I have been on the fence for a long time, not wanting to pay too much, but wanted color screens and photo capability.
Pros
I can fit it in a pocket or purse easily.
Music transferred smoothly.
Great FM radio reception.
Very nice design, and user friendly
Cons
It does require a computer to charge. So not ideal for travel use.
I did have a few problems installing software.
If the Converter does not install, close everything then open the disk files and open the Converter folder and use the installation file from that. I think the regular set-up tries to do too much at a time.
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