Customer Reviews:
 Skip the Doctor! January 5, 2007
2 out of 2 found this review helpful
You have to be suspicious when a manufacturer blames YOU when their product fails to perform. Such is the case with the SkipDoctor. I used this product on 6 discs, 2 of which became unreadable after cleaning. (They worked before I cleaned them) That is a pretty rotten percentage if you ask me. I contacted tech support and was told repeatedly that I was doing it incorrectly. So I decided to try my own route at fixing the 2 bad discs; I used extra extra soft auto rubbing compound. It made the discs shine like glass and most importantly, they work again. A $5 bottle will clean about 500 discs. You do the math. All my discs look like new and are working just fine now. Skip the Doctor!
It only made things worse December 26, 2006
1 out of 1 found this review helpful
I tried this product on two DVDs that would no longer play reliably. The scratches were minor and only in one part of each disc. After liberally spraying the "lubricant" and running each through the machine twice, then buffing just as the directions suggest, neither disc would load in the DVD player at all.
I will be returning this product immediately and will advise anyone I can to avoid it.
 Works great for us!! January 25, 2006
4 out of 5 found this review helpful
My kids have scratched up numerous computer and music cds. We definitely rely on skipdr to make them readable again (both my kids (ages 6 and 11) know how to use it). It "fixes" a large percentage of the problems - all except the deepest scratches and breaks. It only takes about 4 repairs for the unit to pay for itself...and we've repaired at least 50 discs with the original wheel (just today ordering replacement wheel).
it will ruin your games! January 10, 2006
7 out of 9 found this review helpful
I bought this for my son who has had a few scratches on some of his games. He followed the directions, and the game doctor put a perfectly circular scratch all the way around the disc-completely ruining it. Kids being kids, didn't give up and tried another disc, again, completely ruining the disc- the kind of scratch this will not get out. Ps the "resurfacing fluid" is primarily distilled saline. Try that first with some muscle behind a soft cloth, you have a better chance saving your games!
Customer Service is hopeless. I would warn anyone to NOT buy this product. Perhaps I got a bum machine, but Digital Innovations will do nothing to rectify the situation.
I had to leave a star. The system wouldn't let me leave zero.
Works great December 17, 2005
4 out of 5 found this review helpful
SkipDR works great on CDs and DVDs that are not too far gone. Of 6 discs there was one disk that looked like a spider web and it could not fix that but the other 5 of my kid's game discs that were scratched - presto - they are playable again.
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