Customer Reviews:
very disappointed in quality control September 21, 2008 1 out of 1 found this review helpful
[ASIN:B000QUGKRQ Sangean RCR-22 AM/FM Atomic Clock Radio]] I'm on my second RCR-22 and still don't have one that works properly. The first unit's atomic clock set nicely but the time zone switch didn't work. The clock would stay set to MST no matter which time zone was selected or DST switched on and off and since I live on the East coast this was a 2 hour deal breaker. [Customer service at Sangean was incredibly slow to respond to my questions and ultimately didn't have any solutions other than to send it back for replacement.] Amazon was great about sending a replacement but the the second unit is fatally flawed too. The clock on the second unit works great as does the radio on both AM and FM. Now the problem is the alarm functions - they worked fine on the first unit in both buzzer and radio mode but don't work at all on this one. The buzzer alarm's only output is quiet static that the underside volume control doesn't change. Setting the alarm to an AM or FM station and day(s) to activate is easy, the alarm activates at the right time and day but the radio doesn't turn on. After 2 duds in a row I'm giving up on Sangean!!
no AM radio alarm August 28, 2008 0 out of 1 found this review helpful
manual is almost useless, and the wake to radio will not work on the AM side unless you have a REAL good signal, i had to return it because i set it to wake to radio and it would just go to buzzer because in the manual it said it will just use the buzzer if the signal is not strong enough , the radio station came in fine but it still when to the buzzer, and all radio alarms should be made to go to buzzer after 5 to 10 min my 20 year old GE does that .
As Expected August 27, 2008 1 out of 2 found this review helpful
It's a clock radio and does everything a modern clock radio should do, including accurately set its own time and have a digital tuner. It's hard to get excited about a clock radio at this level. If you need to get excited, look into its big brothers, the Sangean RS-330 Digital AM/FM Clock Radio and its companion, the Sangean RS-332 Powered Speaker for RS-330 Clock Radio. They're a clock radio system to get excited about - until they stop working. I went through three (including one that was DOA out of the box) before I gave up. The RCR-22 replaced those more expensive clunkers.
Atomic Clock Radio August 22, 2008 1 out of 1 found this review helpful
Gave this item as a gift to my sister. She just loves it and says the reception on it is outstanding. Couldn't have choosen a better radio.
Great Features, Poor Execution, Worse Customer Service! August 9, 2008 1 out of 2 found this review helpful
This clock radio has a lot of great features, but my unit had a fatal flaw: Alarm #1 sounds exactly 4 hours early in ADDITION to the properly set time. E-mails to Sangean "support" went unanswered. I got tired of being awakened at 1:00 AM, so I am returning the product. These things should NOT happen at this price point. Stay away from the RCR-22! EDIT: I just bought the Boston Acoustics "Solo" clock radio instead; better interface, MUCH better sound, and BA is known for their great customer service. I'll never buy Sangean again!
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