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| Brand: BlueAnt
Category: Wireless
Buy New: See price in cart
New (25)
Rating:  91 reviews
Sales Rank: 38
Color: Black
Media: Wireless Phone Accessory
Autographed: No
Memorabilia: No
Shipping Weight (lbs): 0.5
Dimensions (in): 7.5 x 4.3 x 3.1
MPN: 091010
Model: BA-Z9i-BLK
UPC: 878049000400
EAN: 0878049000400
ASIN: B0018RBETU
Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 24 hours
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| Customer Reviews:
 Hands down, the best bluetooth for the money. November 23, 2008
I have used at least 5 different bluetooth headsets in the last three years. Some of the brands on my list include: Motorola, Samsung and Jabra. My BlueAnt Z9i is, hands down, the best I have ever used. Voices are clear and loud through the earpiece. The people I speak to on my bluetooth say that they have no trouble hearing my voice. I love the small size of this headset. It comes with a usb charger, I have found that this can be used with a Pelican PSP car charger for charging the headset in the car. However, I have not had to charge it in the car. I just like knowing that I can. If you find this headset for anywhere under $100 dollars, buy it! You won't be sorry.
quality sound but short battery life November 23, 2008
I think the BlueAnt z9i has exceptional quality in sound and is great at filtering out unwanted sounds, but its battery requires recharging more frequently than other bluetooth headsets I have used.
Outstanding November 23, 2008
Being hearing challenged, I found this unit to be as loud as needed in all environments. Because it does not fit into the actual ear canal, it is more comfortable for extended wear. It will remain in place snuggly without discomfort. An engineering marvel with simplicity in mind.
 Great product, extremely poor customer service November 21, 2008
The Z9i's functionality is second to none, however BlueAnt's customer service harkens back to the Stone Age.
My Z9i's multi-function button failed after a couple months of use. After several emails, I was granted a RMA, but told that I would have to ship the old one back before I could get a replacement. Since my unit's rudimentary functions were still ok, I didn't want to be without a headset for the several weeks it would take to get a replacement, so I asked about securing the replacement with a CC. I've done this before with companies ranging from Samsung to Browning with no problems. Alas, BlueAnt does not have this capability. The ONLY way to get a replacement is to wait for them to receive the defective unit and ship a new one.
Eventually, my unit died completely, prompting me to complete the RMA process. A week after shipping my unit back, I called to ask if they had received it and when to expect my new one. The friendly CSR informed me that she didn't have the ability to check on my RMA but I'll probably get my replacement in about 3 weeks. Hmmmm, Strike 2.
A little miffed that they can't even check the status of a RMA, I asked if this correspondence could be noted in my account...again, no dice. Apparently they don't keep track of RMAs or customers. Strike 3.
If I get my replacement by Christmas (6 weeks from shipping it back), I'll update this review, but I'm not optimistic. I will not be buying anymore BlueAnt products until the company demonstrates elementary customer service skills.
Average sound, poor ear bud material November 13, 2008
1 out of 1 found this review helpful
I've used the earset with and without it's extra noise-cancellation feature and in many different situations including on noisy streets and in cars. The sound transmission, as determined by people on the other end of my calls, is no better than my other plantronic earset, which I purchased a few years ago. So for that "averageness" I give it 4 stars.
However, I subtract one star for the miserable design of the ear bud, and another star for Blue Ant's failure to acknowledge their warranty. The rubber of the ear bud disintegrated within 3 months of using the product. When I asked Blue Ant to replace the accessory they did but said that it wasn't covered by their warranty: "In the manual it states that it is a 2 year Hardware warranty. Hardware excludes the accessories (ear buds, chargers etc). However, we will in this instance send you one complimentary ear bud when they arrive in the office."
Well, Blue Ant, sending me one extra ear bud when they disintegrate every 3 months ain't gonna cut it.
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